Frequently Asked Questions

Frequently Asked Questions:

Here is a list of our most frequently asked questions to help you with your inquiries you may have. 
If you want to contact us, please feel free to email us at sales@banglezbazar.com or call: 866-831-3991 

How can I order from Banglez Bazar?
You can order online at banglezbazar.com or send an email: sales@banglezbazar.com to place and order.

How long have you been in business?
We are happy to say that Banglez Bazar has been in business for 10 years and we enjoy what we do.

Do you ship internationally?
Yes, we are happy to announce we have extended our shipping demographics to Canada and United Kingdom. 

Do you have a physical location?
No, we are an online company and have been in business for 10 years, but we have taken great strides to make your online shopping experience with us a pleasant one. 

What are your shipping charges?
The cost of shipping depends on the weight of the item, where you are shipping to and how quickly you want your item(s) to arrive. We also have Free Shipping when applicable.

What shipping methods do you use?
During check out, you will be given the opportunity to select USPS options or use a promo code for Free Shipping when applicable.

How often do you have Free shipping?
We have free shipping periodically throughout the year, or sign up for our newsletter and receive a promo code for free shipping. We sometimes offer free international shipping on our precious pearls.

How soon do you ship after an order is placed?
We ship your item(s) 48 hours after your order is placed and credit card approval is obtained.
We do not ship on Sundays and national holidays, we follow the U.S. postal service schedule.

Continental US orders are shipped via USPS. All continental US orders must ship to a physical address, please do not use a PO Box as your shipping address

Do you offer gift wrapping?
Not at this time, however all of your items will come in a leather gift pouch

What is your return policy?
In the rare event that you are unhappy with your item(s), we've made our Return & Exchange policy as simple as possible. We will accept exchanges or returns provided the merchandise is not damaged or stained. You may exchange your order for another item or return your order for a full refund (exception of shipping)  within 21 days of the order date. Refunds and exchanges will be given 24 to 72 hours after merchandise is received. Before exchanging or refunding an order, please send us an email with the receipt we provided letting us know about what action you would like to take. 

There are no refunds on clearance items.

Return Address:
Banglez Bazar
P.O. Box 1540
East Windsor NJ 08520

Do you collect sales tax and, if so, where and what %?
Yes, we collection 7% sales tax in NJ for NJ customers, with the exception of clothing.

What payment methods do you accept?
We accept Visa, Master Card, Amex, Discover, Apple Pay, JCP, PayPal and E-Check

Is your payment method safe
Yes! We use Stripe which is one of the top security merchants. Stripe has been audited by PCI-certified auditor, and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available.
We take your security seriously!

Please feel free to contact us if you have anymore questions!

Customer Service