To start the return process for your order, please enter your email address or phone number and the order number below.

 How do I return?

  • Enter your order number and email address in the fields above and click Start
  • Select the item(s) you want to return or exchange
  • You will get a confirmation email immediately with the shipping guidelines once the return request is received


What items are returnable?

You can return your items within 21 days of receipt of your shipment.

  • They must be in original condition
  • For clothing, unwashed and unworn
  • In the original packaging

Free gifts or promotional items are not returnable!


Are there any charges for return?

  • There is no charge for return items; however, if item is unusable because of returned damaged, there is a 20% fee of purchase price 
  • You will receive an email return shipping label  
  • Original shipping charges are non-refundable for Canadian customers


How soon will I get my refund?

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item, this usually takes 24 hours after receiving your return
  • Your refund will be processed, and a credit will automatically be applied by original method of payment, within 24-48 hours, but allow extra time for your bank.